How Do I Book An Appointment?
If you have already registered with our system you can book an appointment online by clicking the following link:
Appointments can be booked up to 4 weeks in advance for most clinicians. Please try to book your appointments well in advance. If the clinician had said “See me again in 4 weeks”. Dont leave it 4 weeks before you try to book the appointment.
We will do our best to keep to the appointment time, but emergencies do occur. Children should be accompanied by an adult. If you need to see the doctor urgently, please explain this when you telephone or call at the surgery.
A routine appointment is 10 minutes long, if you have two problems or a complicated problem please book a double appointment. Each appointment is for one person only. Please book separate appointments for each person.
Most of the GPs are happy to carry out telephone consultations. Please ask at reception for details. If you cannot keep your appointment, please let us know in advance in order that someone else can be offered it.
Accidents and Emergencies
During surgery hours call 01283 217036
If you have an emergency, telephone the usual surgery number. Genuine emergencies will always be given an urgent appointment, although if no doctor’s appointment is available you will be given an appointment with one of the practice nurses who will see your problem is dealt with appropriately.
If you or your family need URGENT medical care when the surgery is closed, please telephone 111
WHEN WE ARE CLOSED PLEASE CALL 111
You will be asked for details of the patient and their condition and will then be:
• given advice, or
• arrangements will be made for you to be seen by a healthcare professional or
• offered a home visit.
The out-of-hours service is for emergencies only. Deaf patients requiring an emergency doctor can textphone NHS Direct for a doctor on 0800 646567.
Home visits are made for those patients, who, because of their condition, cannot get to the surgery. If you would like to discuss if a visit is necessary please telephone the reception staff on 01283 217036 before whenever possible.
Late requests will mean the visit may not be made until the next day.
Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.